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Social media isn’t just about followers and likes—it’s about connecting and engaging with current and potential customers. Socialize makes successful social marketing a snap by allowing you to focus on three key areas: Building a fan base, generating leads, and providing social customer service.

65% of consumers prefer social media
for customer service over call centers.

Fan Base Screenshot

Build Your Fan Base

There are three key ways to build a fan base: Offer deals, connect with influencers, and, most importantly, post interesting and relevant content.

With just a few steps, Socialize helps you find articles and conversations that your customers are interested in and publish them to your own pages.

  1. Search for keywords or phrases that are relevant to your business.
  2. Gather articles, posts, and other content that’s relevant to your audience.
  3. Choose the content you want to publish and post it to your social networks.
Real Time Leads Screenshot

Find Real-Time Leads

Having a fan base is great—but likes don’t always equal dollars. That’s why it’s crucial to keep your eyes on social. Customers are stating their intentions on social media every day, and those intentions can be turned into real-time leads. Socialize pulls in conversations that are happening right now, making it easy for you to step in at the right time.

  1. Find customers with urgent problems that you can solve.
  2. Respond with a quick offer.
  3. Seal the deal and turn your leads into loyal fans.

Social Media gives local businesses the opportunity to connect with nearby customers who are ready and willing to purchase. Having this data gives you a major advantage.

Social Customer Service Screenshot

Provide Social Customer Service

You’ve connected with your customers—now you’ve got to keep them happy. Socialize lets you monitor and update your Facebook, Twitter, Foursquare, and Google+ accounts from the same window. If a customer posts about a problem, you can quickly respond and start getting that problem solved.