Privacy Policy

This Privacy Policy discloses the privacy practices for and all other Internet properties (collectively, the “Sites”) belonging to Pinpoint Platform or any of its affiliates (“Pinpoint Platform”, “Us” or “We”). We understand the importance that Internet users place on privacy and have designed this Privacy Policy to disclose and describe our information-gathering and dissemination practices. You agree to this Privacy Policy, in its entirety, when you access or use any Site and/or agree to receive email from us. Please note that we reserve the right to review and update this Privacy Policy from time to time by posting a prominent notice on the homepage stating that the Privacy Policy has been changed, and updating the effective date of this Privacy Policy. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. If you use a Site after the amended Privacy Policy has been posted, you will be deemed to have agreed to the amended Privacy Policy.

This Privacy Policy addresses the following:

  • Information that we collect about you
  • Cookies and other tracking technology that we use
  • What we do with the information that we collect
  • With whom we share the information we collect
  • Our opt-out policy
  • Our policy on correcting and updating the personally identifiable information and deactivation of your account
  • Miscellaneous

Information We Collect About You

Upon registration, you may be required to provide some or all of the following personally identifiable information (“PII”):

  • Name
  • E-mail address
  • ZIP Code
  • Home Phone
  • Mobile Phone
  • Credit Card Number

Passively collected information: When you interact with us through a Site, we receive and store certain additional information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Examples include IP addresses, browser types, domain names, and other anonymous statistical data involving your use of a Site and/or our services.

Cookies and Other Tracking Technologies

Pinpoint Platform and its affiliates use technologies such as cookies, beacons, tags, and scripts for marketing and advertising purposes, and analytics or service providers. These technologies are used in analyzing trends, administering the Site, providing services and products, tracking users’ movements around the Site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

We use cookies to remember users’ settings, market products and services to users, and for authentication purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.

Log files: As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. In some instances we may link this automatically collected data to other information we collect about you. We do this to optimize our marketing efforts as well as to improve the functionality, stability, and availability of the services we offer.

LSOs (HTML 5): Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5. Various browsers may offer their own management tools for removing HTML5 LSOs.

Behavioral targeting/retargeting: We partner with a third party to either display advertising on our Site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this Site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or, if located in the European Union, click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

What We Do With the Information We Collect

Use of PII: If you provide PII for a certain reason, we will use the PII in connection with the reason for which it was provided. For example, we will use the PII you input during the registration process to administer your access to a Site. We may also use the registration data that you provide to personalize your experience with us and for verification purposes. We also use contact information from your registration data to send you information about us and to keep you informed of our other products and services that may be of interest to you. Your contact information is also used to reach you, when necessary, regarding issues concerning the use of the Sites and/or our service. We use PII collected through the Sites to help us improve the Sites and our products and services, and to better understand our users. We may use your PII to create aggregate data. Aggregate data is data that describes the demographics, usage or other characteristics of a Site's users as a group without disclosing PII. We reserve the right to transfer and/or sell aggregate or group data about a Site's users for lawful purposes. We may also create internal reports on user demographics and traffic patterns and share these reports with our advertisers and partners. We may include your PII (excluding credit card numbers) in our reports. This information allows our third-party advertisers and partners to deliver, and our users to receive, more relevant advertisements. We use your IP address to help diagnose problems with our server, and to administer the Sites. Your IP address is also used to gather broad and specific demographic information as well as for validation purposes.

Use of information that is not PII: We may pool information that is not PII with other information in order to track, for example, the total number of visitors to a Site, the number of visitors to each page of a Site, or the domain names of our users' Internet service providers. No PII is available or used in this process.

Amended telemarketing sales rule: With your consent, by submitting your email address via a Site and/or obtaining services from us, you agree to receive email marketing from us.

With Whom We Share the Information We Collect

We will share your PII with third parties only in the ways that are described in this privacy policy. We do not sell your PII to third parties.

Third party offers: We may provide you with the opportunity to receive special offers, products and/or services from third-party companies. To receive such offers, products or services, your PII will be shared with such third-party companies, so that they may provide their products and/or services to you without requiring that you first fill another registration form. You may opt-out of receiving these communications by emailing us at

Third-party newsletter: With your use of a Site, you may receive a complimentary copy of the Privacy Safety Newsletter via email. To unsubscribe from the Newsletter or for any questions or concerns regarding the Newsletter, please contact

Service providers: We, like many businesses, sometimes hire other companies ("Service Providers") to perform certain business-related functions. Examples include mailing information, maintaining databases, and hosting services. When we employ a Service Provider to perform a function of this nature, we provide it with the information that it needs to perform its specific function, which may include PII and other information that you provide to us via a Site. These companies are authorized to use your PII only as necessary to provide these services to us. All information that we provide to a Service Provider, as well as information that you share directly with a Service Provider, will be governed by such Service Provider's privacy policies. When you call a Service Provider using a phone number available via a Site, we, or our third party service providers, may record these phone calls and share such recordings with the applicable Service Provider. The recordings shall be maintained by the Service Providers in accordance with their privacy policies.

Legal requirements: We may disclose PII if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of any Site or the public, or (d) protect against legal liability. Moreover, you hereby consent to disclosure of any record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your email address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time.

Business transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, PII may be part of the transferred assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

Frames: Some of our pages utilize framing techniques to serve content to from our partners while preserving the look and feel of our Site. Please be aware that you are providing your PII to these third parties and not to

Our Opt-Out Policy

To stop receiving newsletters or marketing communications from us or to opt out of having your PII shared with third parties, please send an email with your Login Name and email address to

Service related announcements: We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might email you. You do not have an option to opt out of these emails, which are not promotional in nature. If you no longer wish to receive these emails, please email us with your Login Name and email address to

Our Policy on Correcting and Updating PII and Deactivating Your Account

If your PII changes, or if you no longer desire our services, you may correct, update or delete your PII, and/or deactivate your account, by emailing our Customer Support at We will respond to your request to access within 30 days.

Data Retention: We will retain personal data and the data we process on behalf of our customers for as long as needed in order to provide our services and as required by law or to comply with our legal obligations, resolve disputes, and enforce our agreements.


Other websites: The Sites may contain links to third-party owned and/or operated websites. We are not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security and data collection and distribution policies prior to providing them with any information.

Blogs and public features of the Sites: Our website offers publicly accessible blogs or community forums. You should be aware that any PII you submit there can be read and collected by other users of these forums and could be used to send you unsolicited messages and for other purposes. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. NONE OF THE INFORMATION THAT YOU PROVIDE USING THESE FEATURES IS PROTECTED BY THIS PRIVACY POLICY. WE ARE NOT RESPONSIBLE FOR THE PII YOU CHOOSE TO SUBMIT IN THESE FORUMS OR THE USE THEREOF BY ANY THIRD PARTY. You will need to contact or log into the third party application if you want the PII that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

Testimonials: We may post customer testimonials on the Sites that may contain PII such as the customer's name. We obtain the customer's consent to post his/her PII along with the testimonial, prior to posting the testimonial. If you want to remove your PII that is being displayed on a Site under public pages, please send your request to

Social media widgets: Our Site may include social media features, such as the Facebook Like button, and widgets such as the “share this” button or interactive mini-programs that run on our Site. These features may collect your IP address, which pages you are visiting on our Sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing them.

Single sign on: You can apply for an open position listed on our Careers page using sign-in services such as LinkedIn. This service will authenticate your identity and provide you the option to share certain PII with us such as your name and email address to pre-populate our sign up form. Services like LinkedIn give you the option to post information about your activities on this Site to your profile page to share with others within your network.

Security: We take commercially reasonable steps to protect PII from loss, misuse, unauthorized access, disclosure, alteration and destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from a Site may not be secure, and you should therefore take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any PII to us or to any other party via the Internet. The security of your PII is important to us. When you enter sensitive information (such as a credit card number) on our order forms or login credentials (such as username and password) on our platform login, we encrypt the transmission of that information using secure socket layer technology (SSL). If you have any questions about security on our Web site, you can contact us at

Children: Pinpoint Platform does not knowingly collect information from children under 13, and we do not create marketing segments or knowingly enable advertising targeted to children under 18.

Policy changes: This Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.

Information for California residents: Pursuant to Section 1798.83 of the California Civil Code, residents of California who have an established business relationship with Pinpoint Platform may request certain information with respect to the Personal Information we share with third parties for those third parties’ direct marketing purposes. To exercise your rights, email us at

Contact Us
Pinpoint Platform
2500 Technology Drive
Louisville, KY 40299